1. Introduction
At Carex Cargo India, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our logistics services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Pickup and delivery address
Shipment Information
- Package details (weight, type, destination)
- Tracking and booking details
Technical Information
- IP address
- Browser type
- Device information
This data is collected when you:
- Fill out contact forms
- Request a quote
- Book a shipment
- Communicate with us
3. How We Use Your Information
Your information is used for the following purposes:
- To process shipments and logistics services
- To provide tracking updates and customer support
- To respond to inquiries and service requests
- To improve our website and services
- To maintain internal records
4. Data Protection
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
5. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share your information only with:
- Logistics and delivery partners (for shipment execution)
- Service providers supporting our operations
- Government authorities, if required by law
6. Cookies Policy
Our website may use cookies to enhance user experience, analyze website traffic, and improve performance. You can choose to disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.
8. Data Retention
We retain your personal information only as long as necessary to fulfill business, legal, and operational requirements.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal obligations)
To make such requests, please contact us.
10. Contact Information
If you have any questions about this Privacy Policy, you can contact us:
- 📧 Email: connectus@carexcargoindia.in
- 📞 Phone: +91 9643316080
11. Policy Updates
Carex Cargo India may update this Privacy Policy from time to time. Any changes will be posted on this page with updated details.